SISTEM LAYANAN DAN INFORMASI PERPUSTAKAAN FAKULTAS PADA PERGURUAN TINGGI

Sakti Arifin Harahap (Staf Bagian Kepegawaian Biro AUKA IAIN Padangsidimpuan, Indonesia)

Abstract


Libraries as the provision of information, airport users must have either directly or requesting served by mail, telephone and others. Use of the library at the Faculty in Higher Education is still limited among certain such students, educators and the community for the purpose of learning, teaching, and writing a thesis or a thesis or research proposals and reports. Good service system needs to be owned by a library, it is a must to achieve the purpose of the library as an information, as well as the availability of a complete library materials describe the quality of the library at the Faculty. Improved services and expectations of library users would treasury library materials or the latest update is the progress of a library. Services in the library is needed to further motivate users in the functioning of the library.


Keywords


Services; Information; Library; Faculty

Full Text:

PDF

References


Atep Adya Barata, Dasar-Dasar Pelayanan Prima, Jakarta : Elex Media Komputindo, 2004.

Charles. W, Pemasaran, Jakarta : Salemba Empat, 2001.

Eti Rochaety dkk, Sistem Informasi Manajemen, Jakarta : Mitra Wacana Media, 2001.

H. Engkoswara dkk, Administrasi Pendidikan, Bandung : Alfabeta, 2011.

Himpunan Perundang-undangan Republik Indonesia Tentang Sistem Pendidikan Nasional.

Ibnu Syamsi, Efisiensi, Sistem, Dan Prosedur Kerja, Jakarta : PT Bumi Aksara, 2004.

Moekijat, Pengantar Sistem Informasi Manajemen, Bandung : PT Remaja Rosdakarya, 1994.

Muljani dkk, Sejarah Perpustakaan dan Perkembanganya di Indonesia, Yogyakarta : Andi Offset, 1983.

Napitupulu, Paimin, Pelayanan Publik dan Customer Satification, Bandung : Alumn, 2007.

Noerhayati S, Pengelolaan Perpustakaan, Bandung : Alumni,1987.

Philip Kotler dkk, Manajemen Pemasara,Yogyakarta : ANDI, 2000.

Raymond McLeod dkk, Sistem Informasi Manajemen (Edisi 10), Jakarta : Salemba Empat, 2007.

Siagian, S.P, Sistem Informasi untuk Pengambilan Keputusan, Jakarta : Gunung Agung, 1983.

Suharto Abdul Majid, Customer Service Dalam Bisnis Jasa Transportasi, Jakarta: Raja Grafindo Persada, 2009.

Sutarno, Perpustakaan dan Masyarakat, Jakarta : Yayasan Obor Indonesia, 2003.

Tatang M. Amirin, Pokok-Pokok Teori Sistem, Jakarta : CV. Rajawali, 1989.

Wiji Suwarno, Ilmu Perpustakaan & Kode Etik Pustakawan, Yogyakarta : Ar-Ruzz Media, 2010.

William J Stanton, Prinsip Pemasaran, Jakarta : Erlangga, 1993.




DOI: https://doi.org/10.24952/ktb.v3i1.538

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Al-Kuttab  : Jurnal Perpustakaan dan Informasi

INSTITUT AGAMA ISLAM NEGERI PADANGSIDIMPUAN

ISSN Print : 2355-0414 ISSN Online :

Jl. T. Rizal Nurdin Km. 4,5 Sihitang Padangsidimpuan Sumatera Utara 22733 Indonesia
Phone: 0634-22080 Fax: 0634-24022
Email: admin@perpustakaanstainpsp.net , perpustakaanstainpsp@gmail.com