ANALYSIS OF HUMAN RESOURCE DEVELOPMENT AND ITS RELATION TO EMPLOYEE JOB SATISFACTION ON PT. BANK MUAMALAT KC PADANGSIDIMPUAN

ayulina ayulina (IAIN Padangsidimpuan, Indonesia)
nofinawati nofinawati (IAIN Padangsidimpuan, Indonesia)
indah sari (IAIN Padangsidimpuan)

Abstract


The background of the problem in this research is the lack of human resource development and its relation to employee job satisfaction at PT.  Bank Muamalat KC Padangsidimpuan.  The results of observations of various problems that have occurred require complex thinking, this needs to be solved immediately, especially the problem of HR at PT.  Bank Muamalat KC Padangsidimpuan.  Some employees occupy fields of work that are not in accordance with their disciplinary background, besides that there are also complaints that there are difficulties in carrying out their duties as a result of decreased morale.  So that the formulation of the problem in this study is whether there is an influence of the program and HR development factors on employee job satisfaction.  Then the purpose of this study was to determine the human resource development program and what factors affect employee job satisfaction at PT.  Bank Muamalat KC Padangsidimpuan.  The theory presented in this study is the theory of human resource development, objectives, principles of human resource development, factors that influence human resource development, training theory, career development theory, compensation theory, job satisfaction theory and factors that influence job satisfaction.  work.  The research method used in this study is a qualitative method, with the research location at PT.  Bank Muamalat KC Padangsidimpuan with data collection techniques including observation, interviews, and documentation which aims to find out how Human Resource Development and its relation to employee job satisfaction at PT.  Bank Muamalat KC Padangsidimpuan The results of this study are, based on the discussion that has been presented, the results of the research show that the development of human resources in each company is very important to note because one of the factors that influence the development of human resources at PT.  Bank Muamalat KC Padansgsidimpuan will affect the level of progress of the company and will also affect the employees themselves in order to improve the quality and quantity of employee work so that employees will feel satisfied with the work results and positions or positions of employees at PT.  Bank Muamalat KC Padangsidimpuan.

References


Abu Ahmadi. (2009). , Psikologi Umum. PT.Rineka Cipta, Jakarta.

Abdul Nasser Hasibuan, Jurnal Imara, “Strategi pemasaran produk funding di PT. Bank pembiayaan rakyat syariah padangsidimpuan”, 2018.

Ali Hardana, Effect Of Service Quality And Employee Performance On Customer Satisfaction at PT. Pawnshop Pinang City Sharia Service Unit.

Aisyah Pratiwi, M.I., Ali Hardana, Sulaiman (2020) ‘Effect Of Service Quality And Employee ‎Performance On Customer Satisfaction at PT. Pawnshop Pinang City Sharia Service Unit’, Journal Of Sharia Banking, 1.

Annual Report Laporan Tahunan Tahun 2009. PT. Bank Muamalat Indonesia, Tbk.

Ascarya (2007) Akad dan Produk Bank Syariah. Jakarta: PT. Raja Grafindo.

Ayu Rumi, A.R., Ali Hardana, Sulaiman Efendi (2020) ‘The Effect Of Mudharabah, Musyarakah And Murabahah Financing On Net Profit In Pt. Bank Muamalat Indonesia, Tbk’, Journal Of Sharia Banking, 1.

Azwar Arspad (2003) Pokok-pokok Manajemen ‎. Yogyakarta: Pustaka Pelajar.

Bank Muamalat Indonesia (2021) Profil Bank Muamalat.

Burhan Bungim (2001) Metodologi Penelitian Kualitatif. Jakarta: Rajawali Pers‎.

Departemen Agama RI‎ (2011) Al-Qur’an dan Terjemahan. Semarang: Raja Publishing‎.

Edwin B Flippo (1994) Manajemen Personalia. Jakarta: Erlangga.

Edy Sutrisno (2009) Manajemen Sumber Daya Manusia Edisi Pertama ‎. Jakarta: Kencana.

Ika Purnama, N., Sarmiana, Ferri Alfadri (2021) ‘Determinants of Community Interest in Batang Toru District Using Cicil Gold Products at PT. Bank Sharia Mandiri Kcp Batang Toru’, Journal Of Sharia Banking, 1.

Ike Kusdyah Rachmawati (2008) Manajemen Sumber Daya Manusia. Yogyakarta: Cv. Andi Offset.

Iqbal Hasan (2006) Analisis Data Penelitian Dengan Statistik. Jakarta: Bumi Aksara.

Irawidya, A.R., Muhammad Wandisyah R. Hutagalung, M. Fauzan (2021) ‘Determination Of Employee ‎Job Satisfaction Pt Bank Syariah Mandiri’, Journal Of Sharia Banking, 1.

Lijan Poltak Sinambela (2012) Kinerja Pegawai Teori Pengukuran dan Implikasi. Yogyakarta: Graha Ilmu.

M. Quraish Shahib (2002) Tafsir Al-Mishbah. Jakarta: Lentera Hati.

Maimuna, W., Muhammad Isa, Rahmat Annam (2020) ‘Factors Influencing People’s Decisions to Use Islamic ‎Bank Products’, Journal Of Sharia Banking, 1.

Malayu (2000) Manajemen Sumber Daya Manusia. Jakarta: Bumi Aksara.

Marwansah (2016) ‎Manajemen Sumber Daya Manusia Edisi Kedua. Bandung: Alfabeta.

Muhammad Teguh (2005) Metodologi Penelitian Ekonomi Teori dan Aplikasi. Jakarta: PT.Raja Grafindo‎ Persada.

Rachmad Kriyanto (2007) Teknik Praktik Riset Komunikasi. Jakarta: Kencana.

Rini Agustina Harahap (2022) ‘Marketing, Wawancara di Kantor Bank Muamalat Indonesia Cabang ‎Padangsidimpuan Kamis 20 Januari 2022 Pukul 15.12 Wib. ‎’.

Rizky Fahlevy (2021) ‘Wawancara Dengan Bapak Rizky Fahlevy di Bank Muamalat KC Padangsidimpuan jam 16:40 Wib’.

Rizky Fahlevy (2022) ‘Branch Sales Support (BSS), Wawancara di PT. Bank Muamalat Indonesia Kantor Cabang ‎Padangsidimpuan pada Jum’at 20 Januari 2022 Pukul 15.15 Wib. ‎’.

Rusdi (2022) ‘Branch Collection (BC), Wawancara Di PT. Bank Muamalat Indonesia Kantor Cabang ‎Padangsidimpuan pada Rabu 12 Jauari 2022 Pukul 17.00 Wib. ‎’.

S. Margono (2004) Metodologi Penelitian Pendidikan. Jakarta: PT Rineka Cipta.

Sadili Samsudin (2010) Manajemen Sumber Daya Manusia. Bandung: Pustaka Setia.

Sugiono (2018) Metode Penelitian Bisnis: Pendekatan Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.

Suharsimi Arikunto (2002) Prosedur Penelitian Suatu Pendektan Praktek. Jakarta: PT Rineka Cipta.

Suwanto, D.J.P. (2013) Manajemen Sumber Daya Manusia dalam Organisasi Publik dan Bisnis. Bandung: Alfabeta.

Tim Penyusun Pusat Bahasa‎ (2008) ‎.

Willam B. Wether, JR.K.D. (1996) Perilaku Dalam Organisasi. Jakarta: Erlangga.

Zakiah Khoiriah Hasibuan (2022) ‘Branch Internal Control (BOC), Wawancara di PT. Bank Muamalat Indonesia ‎Kantor Cabang Padangsidimpuan pada Jum’at 14 Januari 2022 Pukul 15.10 Wib. ‎’.




DOI: https://doi.org/10.24952/jsb.v3i1.5724

Refbacks

  • There are currently no refbacks.


INDEKS JURNAL


TIM REDAKSI

Editor In Chief

 Managing Editor

 Editorial Board

Reviewer

It Support Team

  • Nofinawati, MA, Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan, Sumatera Utara, Indonesia

 

 

Creative Commons License 

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

 

ISSN Print:  2809-8781

ISSN Online:  2827-9344

FAKULTAS EKONOMI DAN BISNIS ISLAM

UNIVERSITAS ISLAM NEGERI SYEKH ALI HASAN AHMAD ADDARY PADANGSIDIMPUAN
Jalan T. Rizal Nurdin Km. 4,5 Sihitang Padangsidimpuan, Sumatera Utara,  Indonesia

Email: journalofsharia@uinsyahada.ac.id