The Use Of E-Muamalat Facilities In Attracting Customer Interest IN PT. Bank Muamalat Indonesia TBK. KCP Panyabungan
Abstract
Banking service facilities using information technology are called Electronic Muamalat. With advances in information technology, customers can make transactions from anywhere and anytime quickly and easily, so as to further increase the volume of transactions that occur at a bank. However, only some of the customers of Bank Muamalat Indonesia Tbk. KCP. Panyabungan that uses E-Muamalat. The purpose of this study is to find out how customers perceive E-Muamalat and the factors that cause customers to use E-Muamalat at PT. Bank Muamalat Indonesia Tbk. KCP Panyabungan. Theories used in this study include Definition of Interests, Banking Services, Technology Banking Services, Electronic Banking, Banking History, Types of Electronic Transactions and Products at PT. Bank Muamalat Indonesia Tbk. Panyabungan KCP. This research is field research using a qualitative approach with data collection techniques using the Interview, Documentation, Observation method, while the data sources used are primary and secondary. Based on the results of research that has been carried out by researchers, it can be seen that customer perceptions of E-Muamalat are very practical, super-fast, and accurate without having to come to the office when they want to transact, besides that the factors that cause customers to use E-Muamalat because they don't want to miss out on electronic-based banking products. Banking.
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DOI: https://doi.org/10.24952/jsb.v2i2.5040
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INDEKS JURNAL
TIM REDAKSI
Editor In Chief
- Dr. Abdul Nasser Hasibuan, SE., M.Si., SCOPUS ID 57196074084 , Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan, Indonesia
Managing Editor
- Ali Hardana S.Pd., M.SI., SINTA ID 6746127 Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan, Indonesia
Editorial Board
- Rukiah, M.Si., SINTA ID 6724481 Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan, Indonesia
- Nofinawati, MA., SINTA ID 6190151 Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan, Indonesia
- Dr. Budi Gautama Siregar, S.Pd., MM., SINTA ID 6190049 Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan, Sumatera Utara, Indonesia
- Dr. Awaluddin, MA., Scopus ID 57220003271 UIN Bukit Tinggi, Sumatera Barat, Indonesia
- Dr. Aliamin,M.Si., SINTA ID 6190355 Universitas Syiah Kuala, Indonesia
- Dr. Ilham Hidayah Napitupulu, M.Si., Scopus ID 56968180000 Politeknik Negeri Medan, Indonesia
- Dr. Murniati Mukhlisin, M.Si., SCOPUS ID 57008083900, Institut Agama Islam Tazkia, Indonesia
- Dr. Idhar Yahya, M.Si, SCOPUS ID 57195229014, Universitas Sumatera Utara, Indonesia
Reviewer
- Prof. Dr. Mohammad Nur Rianto Al Arif, M.Si, SCOPUS ID 57797575100, Universitas Syarif Hidayatullah Jakarta, Indonesia
- Dr Mohamed Eskandar Shah Mohd Rasid, Ph.D., ID SCOPUS ID 57782928700, Associate Professor of Islamic Finance at CIS, HBKU, Qatar
- Hamed Ragab Abbas Rasyid, SCOPUS ID 7102564969, Fakultas Ekonomi dan Ilmu Politik, Universitas Kairo, Kairo
- Prof. Dr. Darwis Harahap, S.HI., M.Si., Scopus ID: 57219150085 Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan, Indonesia
- Dr. Abdul Nasser Hasibuan, SE., M.Si., ID SCOPUS 57196074084, Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan, Indonesia
- Dr. Muhammad Kristiawan, M.Si., ID SCOPUS 57205367909, Universitas Bengkulu, Indonesia
- Prof. Dr. Iskandar Muda, SE., M.Si., Ak., CA., ID SCOPUS 57219085312, Universitas Sumatera Utara, Indonesia
- Prof. Dr. Isfenti Sadalia, MM., SCOPUS ID 57192412199, Universitas Sumatera Utara, Indonesia
- Rifki Ismal, Ph.d, ID SCOPUS 47061320200, STIE Tazkia dan Bank Indonesia
- Hendri Tanjung, Ph.d, ID SCOPUS 57224368001, Universitas Ibn Kaldun, Indonesia
- Dr. Saparuddin Siregar, M.Si, Scopus ID 58776925600 Universitas Islam Negeri Sumatera Utara, Indonesia
- Prof. Dr. Sirojuzilam, M.Si. SCOPUS ID 56880411600, Universitas Sumatera Utara, Indonesia
- Abdul Muis Hasibuan, Ph.D., SCOPUS ID 57201644913, Researcher at National Research and Innovation Agency, Indonesia
It Support Team
- Nofinawati, MA, SINTA ID 6190151 Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan, Sumatera Utara, Indonesia
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ISSN Print: 2809-8781
ISSN Online: 2827-9344
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