The Effect Of Perceived Value And Price On Repurchase Intention With Brand Trust As A Mediating Variable From An Islamic Business Perspective

ahmad fadil, Ahmad Zuliansyah, Zathu Restie Utamie

Abstract


The fast-food industry in Indonesia has exhibited substantial growth, driven by increasingly dynamic lifestyles and the demand for expedient, practical, and cost-effective meals. Amid escalating market competition, business stakeholders are compelled to generate added value and employ effective marketing strategies to sustain consumer loyalty. This study aims to analyze the influence of perceived value and price on repurchase intention among consumers of Mie Gacoan, a fast-food establishment in Bandar Lampung, with brand trust serving as a mediating variable. This research adopts a quantitative methodology grounded in the Theory of Planned Behavior, which posits that consumer behavior is shaped by perceptions, attitudes, and trust in a brand. Data were collected via questionnaires administered to a sample of 100 respondents and analyzed using Structural Equation Modeling (SEM) with SmartPLS 4.0. The findings demonstrate that perceived value has a significant positive impact on repurchase intention but a negative impact on brand trust. Conversely, price has a significant negative impact on repurchase intention, with no significant effect on brand trust. Additionally, brand trust exhibits a strong influence on repurchase intention and mediates the relationship between perceived value and repurchase intention; however, it does not mediate the relationship between price and repurchase intention. These insights underscore the importance of building brand trust as a pivotal factor in fostering consumer loyalty, alongside the consideration of perceived value and pricing strategies in marketing policy formulation. The model's Goodness of Fit (GoF) value of 0.464 indicates a robust model performance in explaining the variable of repurchase intention.

Keywords


Perceived Value; Price; Brand Trust; Repurchase Intention

Full Text:

PDF

References


Ajzen, I. (1991). The Theory of Planned Behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–221. https://doi.org/doi:10.1016/0749-5978(91)90020-t

Alkahfi, M. T. A. (2023). Pengaruh Kualitas, Nilai, Kepuasan, Diferensiensi Tokopedia Terhadap loyalitas Merek dan Keperecayaan Merek. UNIVERSITAS ISLAM INDONESIA.

Dewi, D. P., & Yulianthini, N. N. (2021). Pengaruh Kualitas Produk dan Brand Trust Terhadap Minat Beli Produk Lipstik Wardah di Kecamatan Buleleng. Jurnal Pendidikan Ekonomi Undiksha, 13(1), 178. https://doi.org/10.23887/jjpe.v13i1.32275

Dewi, M. L. A., & Sri Suprapti, N. W. (2019). Peran Kepercayaan Memediasi Pengaruh Persepsi Nilai dan Persepsi Risiko Produk Terhadap Niat Beli Produk (Studi pada Produk Suplemen Hijau Merek Herbalife). Matrik : Jurnal Manajemen, Strategi Bisnis Dan Kewirausahaan, 14(1), 59. https://doi.org/10.24843/matrik:jmbk.2020.v14.i01.p07

Dhaniswari, I. A. G. T., & Sukaatmadja, I. P. G. (2021). Kepercayaan Memediasi Pengaruh Persepsi Nilai Terhadap Niat Beli Ulang Di Heaven Flow Decoration Denpasar. E-Jurnal Manajemen Universitas Udayana, 10(10), 968. https://doi.org/10.24843/ejmunud.2021.v10.i10.p02

Dwiartini, M. Y., Suasana, I. G. A. K. G., & Suasana, I. G. A. K. G. (2022). Peran Kepercayaan Memediasi Pengaruh Persepsi Nilai Terhadap Niat Beli Brew Me Tea Secara Online. E-Jurnal Manajemen Universitas Udayana, 11(4), 682. https://doi.org/10.24843/ejmunud.2022.v11.i04.p03

Efdison, Z., Yelnim, Y., Harahap, E. F., Medi, & Dharma, A. (2022). Pengaruh perceived value, kualitas pelayanan dan kepuasan konsumen terhadap Repurchase Intention pada Distro Agung Sungai Penuh. Fair Value : Jurnal Ilmiah Akuntansi Dan Keuangan, 4(8), 3604–3609. https://doi.org/10.32670/fairvalue.v4i8.1464

Geret, M., Salim, E., & Nadilla, N. (2025). Pengaruh Kualitas Produk dan Price Terhadap Loyalitas Pelanggan Dengan Brand Trust Sebagai Variabel Intervening Pada CV . Maju Jaya Motor Pasaman Barat. 02(03), 1759–1762.

Haque-fawzi, M. G., Iskandar, ahmad syarief, Erlangga, H., Nurjaya, Sumarsi, D., & I. (2022). STRATEGI PEMASARAN Konsep, Teori dan Implementasi. In Pascal Books. http://repository.ibs.ac.id/id/eprint/4973

Japarianto, E., & Adelia, S. (2020). Pengaruh Tampilan Web Dan Price Terhadap Minat Beli Dengan Kepercayaan Sebagai Intervening Variable Pada E-Commerce Shopee. Jurnal Manajemen Pemasaran, 14(1), 35–43. https://doi.org/10.9744/pemasaran.14.1.35-43

Judijanto, L., Hildawati, L., Tahapary, G., Puspa, L., Makasar, U. N., & Musamus, U. (2024). Peran Kepercayaan dalam Memediasi Pengaruh Price dan Kualitas Produk terhadap Niat Beli Ulang di E-commerce C2C Indonesia. 3(01), 33–47. https://doi.org/10.58812/smb.v3i01

Lestari, A., & Yani, M. (2023). Pengaruh Lokasi Dan Price Terhadap Repurchase Intention Pada Counter Pulsa Alea Cell Di Sampit. E-Jurnal Profit (Jurnal Penerapan Ilmu Manajemen Dan Kewirausahaan), 8(1), 31–41. https://jurnal.stie-sampit.ac.id/index.php/Ojs/article/view/146

Nugroho, M. F., & Irawati, Z. (2023). Pengaruh Brand Trust Word Of Mouth Ekuitas Merek Dan Citra Merek Terhadap Niat Beli Ulang. Manajemen Dan Bisnis, 5(2), 78–91. https://doi.org/10.30743/jmb.v5i2.7591

Nur afni, C. A., & Ratna Roostika, R. R. (2024). PENGARUH PEMASARAN MEDIA SOSIAL , BRAND TRUST DAN PERSEPSI NILAI TERHADAP NIAT PEMBELIAN MAKEUP LOKAL. 8(2), 710–725.

Oktaviani, A., Fadhilah, M., & Ningrum, N. K. (2024). PENGARUH BRAND EXPERIENCE , PERCEIVED VALUE TERHADAP BRAND TRUST DENGAN CUSTOMER SATISFACTION. 13(04), 1243–1251.

Putri, C. M., & Sumartik, S. (2024). Pengaruh Electronic Word Of Mouth, Brand Trust, Dan Citra Merek Terhadap Niat Pembelian Ulang. Jurnal Inovasi Daerah, 3(1), 39–56. https://doi.org/10.53697/jid.v3i1.33

Putri Nabiha, H. D., Apriyanti, D., Fadillah, F., & Nur Fadillah, H. (2024). PENGARUH KUALITAS PELAYANAN, PRICE, LOKASI, DAN FASILITAS TERHADAP REPURCHASE INTENTION JASA CUT RO BARBERSHOP DENGAN KEPERCAYAAN PELANGGAN SEBAGAI VARIABEL INTERVENING MENGGUNAKAN PENDEKATAN STRUCTURAL EQUATION MODELING (SEM). Prosiding Seminar Nasional Aplikasi Sains & Teknologi (SNAST) 2024, November, 142–148.

Reyfaldi Nurhidayah Manurung, A. H. (2021). Pengaruh Price Dan Kualitas Produk Terhadap Minat Pembelian Ulang Dalam Berbelanja Online Shopee. JURNAL BISNIS MAHASISWA Jurnalbisnismahasiswa.Com, 106–118.

Rizki, P. N., & Evangalista, L. (2024). Pengaruh Brand Experience Dan Perceived Value Terhadap Brand Loyalty Yang Dimediasi Oleh Brand Trust Pada Produk Hand And Body Lotion Nivea. JIIP - Jurnal Ilmiah Ilmu Pendidikan, 7(9), 10191–10196. https://doi.org/10.54371/jiip.v7i9.5748

Sari, N. K. Y. P., Pantiyasa, I. W., & Suwintari, I. G. A. E. (2023). Pengaruh Price dan Promosi Terhadap Minat Beli Konsumen di Mercure Bali Legian. Jurnal Ilmiah Pariwisata Dan Bisnis, 2(2), 569–581. https://doi.org/10.22334/paris.v2i2.337

Satrio, D., & Sudiono Putri, K. A. (2023). Pengaruh Citra Merek dan Price terhadap Loyalitas Pengguna Iphone Dimediasi oleh Brand Trust (Studi pada Mahasiswa Kota Malang). Ekonomis: Journal of Economics and Business, 7(1), 614. https://doi.org/10.33087/ekonomis.v7i1.779

Shukla, A., Mishra, A., & Dwivedi, Y. K. (2024). Expectation confirmation theory - IS Theory. TheoryHUB BOOK., 62(4), 1980. http://istheory.byu.edu/wiki/Expectation_confirmation_theory

Sugiyono. (2003). Metode Penelitian Pendekatan Kuantitatif Kualitatif.

Sugiyono. (2020). Metodologi Penelitian Kuantitatif, Kualitatif dan R & D.

Sutisna, F., & Handra, T. (2022). Theory of Planned Behavior Influences Online Shopping Behavior. APTISI Transactions on Management (ATM), 6(1), 52–61. https://doi.org/10.33050/atm.v6i1.1691

Talha, M., Deepak, S., Pooja, K., & Abdullah Salim, A. S. (2004). Problems And Prospects Of Internet Marketing. Journal of Internet Banking and Commerce, 9.

Tri Rahayu, E., Rohman, A., Raya Telang, J., Kamal, K., Bangkalan, K., & Timur, J. (2024). Analisis Strategi Aspek Manajemen Industri Halal Pada Mie Gacoan Dikota Tuban. Jma), 2(6), 3031–5220.

Utami, A. R., & Anggrainie, N. (2024). Pengaruh Lingkungan Fisik , Persepsi Nilai , Motivasi , Variasi Produk , Price dan Sikap Konsumen terhadap Repurchase Intention Kopi Kenangan di Kota Tangerang. Journal of Management, 7(1), 607–615.

Yucha, N., & Febrianti, P. (2024). PengaruhPerceived Value dan Promosi Terhadap Repurchase Intention di Tokopedia (Studi Kasus Pada Mahasiswa di Perguruan Tinggi X). Majalah Ekonomi: Telaah Manajemen, Akuntansi Dan Bisnis, 29(1), 84–88.

Zeithaml, V. A. (1988). of Consumer Perceptions A Means-End Value : Quality , and Model Synthesis of Evidence. 52(3), 2–22.




DOI: https://doi.org/10.24952/tijaroh.v11i2.16929

Refbacks

  • There are currently no refbacks.


Copyright (c) 2025 At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Web Analytics Made Easy - Statcounter