Social And Cultural Context Analysis Of Taxpayer Compliance Behavior Of Msme Actors

Didik Riyanto* -  Universitas Pertiwi, Indonesia
Aliy Rasyid -  Universitas Pertiwi, Indonesia
Agnia Juliyanti -  Universitas Pertiwi, Indonesia

Abstract


This study aims to analyze the extent to which social and cultural contexts influence the tax compliance behavior of Micro, Small, and Medium Enterprises (MSMEs) in Rengasdengklok District. The research is motivated by national survey findings indicating low tax contributions from the MSME sector, often associated with limited awareness and understanding of tax obligations despite various government incentives and simplified services. This research employed a quantitative approach using primary data collected through structured questionnaires distributed to MSMEs operating in Rengasdengklok District. The sample was selected using purposive sampling based on the study's relevant criteria. Data analysis included classical assumption tests and multiple regression analysis to assess the effects of the social and cultural context variables on tax compliance. The results indicate that the social context, measured by descriptive, subjective, deferral, and personal norms, positively influences tax compliance among MSMEs. Likewise, cultural context variables also demonstrate a positive and significant impact on MSME tax compliance in the studied area. This study provides empirical evidence on how social norms and cultural characteristics shape tax compliance behavior within local MSME communities. The findings enrich the behavioral tax compliance literature in the Indonesian context and offer practical insights for policymakers to design more culturally aligned approaches to improve MSME tax compliance.


Keywords


Social Context; Culture; Tax Compliance

Full Text:

PDF

References


Anggraeni, W. A., Ningsih, W., & Romdhon, M. (2023). Tax Compliance of MSMEs Taxpayer Based on Social Norms and Tax Morals. Jurnal Ilmu Keuangan Dan Perbankan, 13(Desember 2023), 177–184.

Baier, M. (2016). Social and Legal Norms: Towards a socio-legal Understanding of Normativity (M. Baier (ed.)). Routledge.

Bobek, D. D., Hageman, A. M., & Kelliher, C. F. (2013). Analyzing the Role of Social Norms in Tax Compliance Behavior. Journal of Business Ethics, 115(3), 451–468. https://doi.org/10.1007/s10551-012-1390-7

Budiningrum, E. W. (2019). Pengaruh Norma-Norma Sosial Terhadap Kepatuhan Pajak Usaha Mikro, Kecil, Dan Menengah (UMKM). Albama, 12(1), 22–36.

Cummings, R. G., Martinez-Vazquez, J., McKee, M., & Torgler, B. (2009). Tax morale affects tax compliance: Evidence from surveys and an artefactual field experiment. Journal of Economic Behavior and Organization, 70(3), 447–457. https://doi.org/10.1016/j.jebo.2008.02.010

Ermawati, Y. (2024). Kepatuhan Membayar Pajak (Perspektif Budaya Jawa). Owner, 8(1), 960–970. https://doi.org/10.33395/owner.v8i1.2151

Hammar, H., Jagers, S. C., & Nordblom, K. (2009). Perceived tax evasion and the importance of trust. Journal of Socio-Economics, 38(2), 238–245. https://doi.org/10.1016/j.socec.2008.07.003

Hofstede, G. (2001). Culture’s Consequences : Comparing Values, Behaviors, Institutions and Organizations Across Nations. SAGE publications.

Kirchler, E., Hoelzl, E., & Wahl, I. (2008). Enforced versus voluntary tax compliance: The “slippery slope” framework. Journal of Economic Psychology, 29(2), 210–225. https://doi.org/10.1016/j.joep.2007.05.004

Mariani, S. (2024). Konsep Perpajakan dalam Perspektif Budaya Siri’ Na Pacce. Owner, 8(1), 971–982. https://doi.org/10.33395/owner.v8i1.2157

Nawangsih, A., Khori Furqon, I., Dewi Ayu Ningtyas, J., & Islam Negeri Abdurrahman Wahid Pekalongan, U. K. (2024). Pengaruh Faktor Sosial Dan Budaya Terhadap Kepatuhan Pajak Di Negara-Negara Berkembang: Analisis Kualitatif Dalam Konteks Globalisasi. Sahmiyya, 3(1), 84–90.

Payrena, N. (2025). Pengaruh Pengetahuan Perpajakan, Perilaku Wajib Pajak, KualitasPelayanan dan Lingkungan Sosial Terhadap Kepatuhan Wajib Pajak UMKM di Desa Tenjo. Global Accounting : Jurnal Akuntansi, 4(1), 1–9.

Rusdini, D. A., Indah, T., Mulyaningsih, S., Ghaisani, I., & Kautsar, A. (2020). Impact of Financial Knowledge, Socio-Demographics, and Debt on Financial Satisfaction of Kediri People. International Journal of Latest Engineering and Management Research (IJLEMR), 5(1), 5.

Samudra, T. B., Maslichah, M., & Sudaryanti, D. (2020). Pengaruh sikap, norma subjektif, dan kontrol keperilakuan yang dipersepsikan terhadap kepatuhan wajib pajak orang pribadi di Kota Batu. E-Jra, 09(1), 127–143.

Sari, L. R., & Sugiyono. (2016). Pengaruh Net Profit Margin (NPM), Return On Equity (ROE),dan Earning Per Share (EPS) Terhadap Return Saham pada Perusahaan Farmasi yang Terdaftar di BEI Periode 2010-2014. Jurnal Ilmu Dan Riset Manajemen, Vol. 5(No. 12, Desember), 1–18.

Setyowati, D. A., Furqon, I. K., Islam, U., Abdurrahman, N. K. H., Pekalongan, W., Islam, U., Abdurrahman, N. K. H., & Pekalongan, W. (2025). Dinamika kepatuhan pajak terhadap wajib pajak umkm di indonesia. 6(1), 1–8.

Sugiyono. (2015). Metode Penelitian Kombinasi (Mix Methods). Alfabeta.

Sugiyono, & Noeraini, I. A. (2019). Pengaruh Tingkat Kepercayaan, Kualitas Pelayanan, dan Harga Terhadap Kepuasan Pelanggan JNE Surabaya. Ilmu Dan Riset Manajemen, 5(5), 1–17.

Sujarweni, W. (2019). Penelitian Akuntansi dengan SPSS (Mona (ed.)). Pustaka baru press.

Torgler, B. (2007). Tax Compliance and Tax Morale: A Theoretical and Empirical Analysis. edward elgar publishing limited.




DOI: https://doi.org/10.24952/tijaroh.v11i2.17346

Refbacks

  • There are currently no refbacks.


Copyright (c) 2025 At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Web Analytics Made Easy - Statcounter